Basic Delivery Information
We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. We also know that you want to save money, so you’ll find free shipping on our products!
Estimated shipping and delivery times are displayed on each of our product pages. After credit approval and shipment, delivery can take up to 5 days depending on where you live. Our free shipping offer applies only to order over $59.
Out of Stock Items
While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it. Items are not charged to your credit card until they are shipped.
Shipping and Processing Charges – Standard Shipping
Standard shipping is done via all major ground carriers, including FedEx, UPS, United States Postal Service (USPS), and Fed Ex SmartPost (which uses the U.S Postal Service for final delivery to the package destination). Allow up to 2 days for warehouse processing. Once your order leaves our warehouse, transit time is up to 5 business days.
Shipping and processing charges for all items is based on the item size, weight, delivery destination, or other factors. We do our best to provide you with accurate shipping and delivery times on all our designs, but please note that these times are estimates only. Shipping and delivery estimates are not a guarantee.
Cancellations and Changes
If you need to cancel or make changes to an order, please contact Customer Service as quickly as possible.
Please note that most items ship within 2 to 3 business days, with some items shipping on the same day of your order, so we need to know as quickly as possible that you wish to change or cancel your order.
Cancellations are not guaranteed until you receive an email confirming cancellation.
We make every effort to pack items so they will arrive at your door safely. Despite our best efforts, sometimes breakage does occur.
If you receive damaged merchandise we will replace it as quickly as possible. Be sure to contact us within 24 hours of receiving delivery, and please keep all packing boxes and materials. Call Customer Service or email us as soon as possible.